Last Update – Apr 28, 2026
Privacy Policy: Your Information Security
We respect the privacy of customers and that is why we make all necessary efforts to protect the data collected from the users of this website. In the following sections, we have provided complete details of our website’s privacy policy. After going through our privacy policy, you will get to know what data we collect, how we collect those data, what we do with the collected data, how your data is safe with us and your What is your right to the data?
Users are advised to read the privacy policy before using our website. If you do not agree with any part of the website, you should stop accessing our website. As this privacy policy is for every user of this website, therefore anyone who is using the website and is believed to agree to the privacy policy of this website. If you need any clarification regarding any part of the privacy policy, you can contact our customer support.
This privacy policy does not apply to any websites, mobile sites and third-party mobile apps, even if their website / products are linked to our website. The user should note that information and privacy practices regarding SIBLGroup business partners, advertisers, sponsors or other sites that provide SIBLGroup hyperlinks may differ from this Privacy Policy. Accordingly, it is recommended that you review the privacy and policies of any third party whose products you wish to purchase our services.
Privacy Policy Amendment
It is the user’s duty to read the privacy policy before using the website. However, if you are accessing our website, we believe that you are accompanied by the updated privacy policy. If you do not agree with the amendments to the Privacy Policy, you should stop accessing our website for any purpose. No one, other than the SIBL group officials, has the right to modify the privacy policy outlined on our website.
Quick Summary (Plain Language)
- We collect your information to provide and improve our services.
- We do not sell your personal data.
- We use cookies for performance, personalization, and analytics (you can control them).
- Marketing communications (email, SMS, AI-assisted calls) are opt-in only.
- You can access, update, delete, or withdraw consent for your data at any time.
- We maintain strict security measures and will notify you if a breach occurs.
How do we collect data?
We collect data from users through several methods:
Direct collection: In this method, users provide data by filling out a form, most of the time, when registering an account. While booking, the user has to provide some personal information regarding the passengers. In addition, users are required to provide personal data upon contacting our customer support.
Indirect method: We use certain software and applications to collect data from your computer, which is legal by law. In this method, we generally do not ask for your consent when collecting data. Your visit to our website is enough for us to assume that you are in tune with our data collection policy.
How Do We Use the Information We Collect?
We use data collected from the user for the following purpose:
- To provide services booked by users
- To process payment gateway
- To reach you in case of emergency
- To send you the details of your booking
- To do marketing based on your interest
- To improve our website
- To make the website more personal for users
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from SIBLGroup. This includes SMS messages for conversations (external), conversations (between employees). Message frequency varies. Message and data rates may apply. See privacy policy at https://siblgroup.com/privacy-policy-2/. Message HELP for help. Reply STOP to any message to opt out.
Data Sharing
We may share your data with:
- Trusted service providers (hosting, analytics, CRM) under confidentiality
- Legal authorities when required
- Successors in the event of a merger, acquisition, or asset sale (with notice)
We do not sell personal information to third parties.
Your data security is correct
As the owner of the data, you have some rights over the data we collect. The following are details about the authority you have over your data:
- You have the right not to provide any queried data, but it may not give you limited or access to our website.
- Users who have provided data can also ask us to remove data from our collection.
- You can ask for the data to be corrected if you believe we have incorrect information about you.
- Even users can ask to temporarily restrict the processing of our personal data if you want us to correct the data instead of deleting it.
- You have the right to withdraw the consent you have given regarding the use of your personal data.